Princess Family Club Riviera Playa del Carmen Exterior photoPrincess Family Club Riviera Playa del Carmen Fast Food photoPrincess Family Club Riviera Playa del Carmen Exterior photo

Princess Family Club Riviera – A Favorite for Families in Playa del Carmen

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Check rooms and rates
From$187 /night
Check-in
02Aug
Check-out
03Aug
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Prolongacion 5Ta. Avenida, Mz 20, Lote 006, Playa del Carmen, 77710
-
Close to the beach
Great
8.3
7.7
/10

4-star all-inclusive family resort with a pirate-themed water park and 12 pools

Pools & Water Fun

The hotel offers 12 pools, including dedicated children's pools and a water slide. A water park designed for kids and teenagers provides structured aquatic entertainment. Sun loungers and sun umbrellas are available throughout the pool areas.

Children's Facilities & Family Club

The Exclusive Family Club area includes a pirate-themed buffet and an ice cream parlour. A Kids' Club offers supervised activities for children ages 4 to 12, and babysitting services are available. The hotel provides strollers, an indoor play area, and kids' outdoor play equipment.

Dining Options

Guests have access to 13 restaurants on the property, with 8 à la carte dining options. A kid-friendly buffet and themed dinner nights are part of the dining schedule. The hotel also operates a snack bar and offers wine and champagne.

Recreation & Entertainment

Daily entertainment programs include themed shows and dance parties for all ages. On-site activities include tennis courts, a fitness centre, billiards, table tennis, and archery. Evening entertainment is provided by live music performances and a nightclub with a DJ.

Location & Nearby Attractions

The hotel is located 5 km from Fifth Avenue in Playa del Carmen. It is 15 km from Aeropuerto de Playa del Carmen and near the Tulum archaeological site and the Cancun resort area. The property offers car hire and tour desk services for local exploration.

Highlights

Pools: 12 pools including dedicated children's pools and a water slide

Kids: Exclusive Family Club with pirate-themed buffet and ice cream parlour

Dining: 13 restaurants with 8 à la carte options

Entertainment: Themed shows, dance parties, and live music performances

Location: 5 km from Fifth Avenue, 15 km from the airport

Activities: Tennis court, archery, fitness centre, and billiards

“This property stands out for its commitment to families, notably the special kids' club, pirate-themed restaurant, and ice cream shop designed like a retro diner; the pools and included water park enhance its appeal for younger guests. While the beach is a bit of a distance, convenient carts make access fun, and upgrading to Platinum Club unlocks exclusive perks like room service and a private beach area. It's a solid choice for those prioritizing kid-centric amenities in Playa del Carmen.”
Hotel logo
Grace WhitmanContent & Editorial Director at Familyhotels

Choose from a variety of room types

Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
Family Club Room Pool Access
2 persons
55 sq. feet
3 Single beds
Air conditioning
Balcony
Family Club Room
2 persons
55 sq. feet
3 Single beds
Air conditioning
Balcony

Availability and pricing for your selected dates

Book your family’s getaway in a snap with up-to-date availability and pricing!
August 2026 - August 2027
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Check-in/ Check-out

Facilities

Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
Facilities: Great
8.1/10Review score

General

  • Smoking allowed in designated areas
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • No pets allowed
  • 24-hour security
  • Luggage storage
  • Lift
  • Currency exchange
  • ATM/Cash machine
  • Hairdresser
  • Smoke detectors
  • Fire extinguishers

Sports & Fitness

  • Fitness centre
  • Water sports
  • Tennis court
  • Billiard tables
  • Darts
  • Table tennis
  • Archery
  • Aerobics

Guest Parking

  • Dryer

Services

  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Shops/Commercial services
  • Welcome drink

Dining

  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Dinner

Business

  • Meeting/ Banquet facilities

Children

  • Cots
  • Babysitting/Child services
  • Baby pushchair
  • Children's buffet
  • Board games
  • Children's pool
  • Water slides
  • Children's play area
  • Kids club
  • Game room

Spa & Leisure

  • Outdoor swimming pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Live entertainment
  • Night club
  • Garden area
  • Spa & wellness centre
  • Sauna
  • Turkish bath
  • Pedicure
  • Manicure
  • Waxing
  • Body scrub
  • Facial
  • Treatment room
  • Body wraps
  • Massage
  • Make up services

Room features

  • Air conditioning
  • Mini-bar
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Dryer

Media

  • AM/FM alarm clock
Show more

Dining Onsite

Princess Family Club Riviera boasts an array of delightful dining options that cater to the whole family, blending international flavors with a touch of local flair. From the lively Pirate Buffet to the serene Sunset Lobby Bar, each venue offers unique experiences to ensure every meal is memorable.
  • Exclusive Buffet

    International
    Ambiance
    Bright and welcoming with a family-friendly atmosphere, perfect for gathering around with loved ones.
    Key Offerings
    Indulge in a variety of international dishes at the buffet, showcasing diverse culinary influences that satisfy every palate at breakfast, lunch, and dinner.
    Reservation
    No
    Open for Breakfast, Lunch, Dinner; hours vary.
  • Family Club's Pirate Buffet

    Varied Family Dining
    Ambiance
    A colorful, themed dining space that sparks joy and excitement among children and adults alike.
    Key Offerings
    Watch as a dedicated chef prepares a whole host of dishes, ensuring that every meal is not only delicious but also a part of a fun-filled family experience.
    Reservation
    No
    Open for Breakfast, Lunch, Dinner; hours vary.
  • Fantasy Bar

    Bar Snacks and Beverages
    Ambiance
    A lively poolside bar brimming with energy, perfect for enjoying a refreshing drink while participating in daily activities led by friendly animators.
    Key Offerings
    Sip on premium drinks and enjoy delightful snacks with family and friends while engaging in fun games and entertainment.
    Reservation
    No
    Open throughout the day; hours vary.
  • Sunset Lobby Bar

    Classic Lounge Bar
    Ambiance
    A cozy lobby setting offering a relaxed atmosphere to unwind after a day of adventure, with inviting seating and a calming ambiance.
    Key Offerings
    Enjoy a variety of crafted cocktails and light bites as you take in the beautiful sunset views, perfect for evening relaxation.
    Reservation
    No
    Open in the evenings; hours vary.

Princess Family Club Riviera Location

Prolongacion 5Ta. Avenida, Mz 20, Lote 006, Playa del Carmen, 77710
Explore Playa del Carmen
Local Experiences
  • Top Attractions
  • Activities
  • Dining
  • Entertainment
Punta Bete
10 min walk
Pristine beach area known for its clear waters and tranquil atmosphere, ideal for a peaceful day by the sea.
Playa
Playa
18 min walking
Famous for its vibrant atmosphere, this beach offers sun, fun, and various water sports options for all ages.
El Camaleon Golf Course
20 min walking
An acclaimed golf course designed by Greg Norman, featuring stunning views and a challenging layout for golf enthusiasts.
Quinta Avenida
Quinta Avenida
70 min walking
Main avenue in Playa del Carmen, filled with shops, cafes, and nightlife options, perfect for a leisurely stroll.
Beach Sports
10 min walk
Engaging beach sports like volleyball and paddleboarding at Punta Bete ensure an active day by the water.
Cenote Misterio Maya
10 min drive
Natural swimming hole surrounded by stunning scenery offers a relaxing retreat and is great for swimming and picnics.
Cultural Markets
15 min drive
Weekly local markets feature handmade goods and delicious foods, showcasing the local culture and crafting traditions.
Punta Venado Bike Park
45 min walking
Mountain biking trails with varying levels of difficulty, suitable for thrill-seekers and nature lovers alike.
Koh Thai
18 min walking
Sleek, modern Thai restaurant with signature dishes like Pad Thai, offering vegan options and a cozy atmosphere.
La 5ta Hacienda
55 min walking
Authentic Mexican flavors in a vibrant setting, known for its tacos and mezcal cocktails. Reservations recommended.
El Fogon
10 min drive
Casual eatery famous for its grilled meats and traditional Mexican fare, great for families, with affordable prices.
Trattoria Romana
10 min drive
Charming Italian restaurant serving classic dishes, including fresh pasta and seafood, perfect for a romantic dinner.
Coco Bongo
15 min drive
Famous nightlife venue featuring extravagant shows and energetic nightlife, great for both families and party-goers.
La Vaquita
10 min drive
Lively bar with a fun atmosphere, known for its playful decor and affordable drinks, often hosts themed nights.
Teatro de la Ciudad
15 min drive
Cultural venue hosting plays, concerts, and events, making it a great choice for family-friendly or evening outings.
Jazz Club
10 min drive
Cozy venue featuring local talent with live jazz performances, perfect for relaxed evenings with good music.
Tips on navigating the city
  • City Centre
    Playa del Carmen 10 min  ·  3.9 mi
  • Airports
    Aeropuerto de Playa del Carmen (PCM) 15 min  ·  6.0 mi
    Cozumel (CZM) 62 min  ·  25.4 mi
Get access to exclusive early booking discounts for your family’s upcoming getaway
Book now and enjoy exclusive rates on your family vacation!
Check Rates
Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
The hotel Princess Family Club Riviera provides visitors with a free full breakfast.
Pets
Pets are not allowed.
Languages
Spanish
Number of rooms:
136
Former name
Family Club at Grand Riviera Princess

Family-focused reviews and ratings

Read feedback from other families who have stayed to ensure you make the right choice.
Review score
Based on 223 verified reviews
7.6 /10
Very good
68 %
Recommend
Cleanliness
8.7/10
Comfort
8.4/10
Facilities
8.1/10
Free WiFi
5.9/10
Location
8.3/10
Staff
8.2/10
Value for money
8.1/10
Pros
Well-maintained grounds
Good restaurant choices
Amazing shows
Cons
Crowded areas
Guest reviews
based on 153 reviews
8.3/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
Open reviews
FAQs
About Princess Family Club Riviera
How far is Princess Family Club Riviera from Aeropuerto de Playa del Carmen?
Princess Family Club Riviera is located 5 km from Aeropuerto de Playa del Carmen.
What are the check-in and check-out times at Princess Family Club Riviera?
Check-in at Princess Family Club Riviera is at 15:00 and check-out is at 12:30.
Is parking available at Princess Family Club Riviera?
Free private parking is available on-site at Princess Family Club Riviera.
What on-site facilities are available at Princess Family Club Riviera?
Princess Family Club Riviera offers 12 pools, a fitness center, a spa, a restaurant, and a pool bar.
What dining options are available at Princess Family Club Riviera?
The hotel features an à la carte restaurant serving international cuisine and a pool bar for refreshments.
What amenities do the rooms at Princess Family Club Riviera offer?
Rooms at Princess Family Club Riviera include climate control, a flat-screen TV, mini-fridge-bar, and a balcony in certain rooms.
Are there children's facilities at Princess Family Club Riviera?
Princess Family Club Riviera offers a kids' club, children's playground, and activities tailored for families.
What entertainment options does Princess Family Club Riviera provide?
Entertainment options include evening entertainment, games room activities, and access to water sports facilities.
What nearby attractions can be explored from Princess Family Club Riviera?
Nearby attractions include the vibrant Fifth Avenue (5 km), Tulum archaeological site, and the Cancun resort area.
What services does Princess Family Club Riviera offer for families?
The hotel provides babysitting services and a dedicated children's buffet to cater to family needs.
Is there free Wi-Fi available at Princess Family Club Riviera?
Yes, free Wi-Fi is provided throughout Princess Family Club Riviera.

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